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What are the benefits of Coaching ?Most of the writing on coaching so far has been in either the sports, behavioural or business field. Behaviour change, focus, clarity, confidence, self-sufficiency, creative thinking, goal attainment and improved relationships are common themes that fall out of these reports. A growing area of investigation is that of tangible business benefit. Below are some examples from current literature on Business Impact of Coaching. In addition Quilken has recently completed research on the Tangible Benefits of Executive Coaching - more info? "Senior managers agreed that when people were allowed to think for themselves, they solved their own problems and any improvements made were longer lasting"....Viant Corporation - Boston, The Inner Game of Work, Timothy Gallwey. “Executives (and managers) are dealing with uncertainty and turbulence. They are often multi-cultural, deal with dispersed teams, and increasingly more social, ethical, and ecological responsibility. Amidst all this, they need to keep their motivation and passion alive. Coaches are required to integrate the executive’s multifaceted roles in an organization: his or her role as a person, as a team leader and as a leader” ...Katrina Burrus Barbey, First European Executive Coaching Summit Report Benefit & Return on Investment studies -Glaser 1958 – Higher sales, better motivation & reduced staff turnover. Personal Leadership Development study 2002. Michael Woods - 99% of leaders increased credibility as effective leaders Dell Computer’s 2002 ROI study – Improved personal productivity, relationships and leadership effectiveness + promoted more often Hay McBer – 20 Years of accumulative organisational research – Leaders with strong coaching style create high performance climates 100% of time. Leadership impact on climate = 70% and Climate impact on Results = 38% Business Wire Jan 2002 - Manchester Inc. - Average ROI of 5.7 times cost. Improvements in- Productivity / performance, Collaborative relationships ( peer,mgmt,reportee, customer), Customer service, Retention, Cost reduction MetrixGlobal Nov 2001 - Results found a bottom line 529% return on investment + Retention benefits boosting figure to 788%
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